Privacy Statement Privacy Statement

SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

E-mail marketing (if applicable): With your permission, we may send you e-mails about our shop, new products and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection and use of your information for that purpose only.

If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at customercare@ellamae.com or by mail at: Ella Mae 2 rue Le Corbusier, Goussainville, J, 95190, France

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 - SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in the general application of Shopify. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our shop and its service providers.

For more information, please see the Shopify Terms of Use here or the Privacy Policy here.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them with for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction may be disclosed under the laws of the United States, including the Patriot Act.

Once you leave our store site or your transaction is processed through a payment gateway located in the United States, your information may be disclosed under U.S. law, including the Patriot Act.

SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

E-mail marketing (if applicable): With your permission, we may send you e-mails about our shop, new products and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection and use of your information for that purpose only.

If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at customercare@ellamae.com or by mail at: Ella Mae 2 rue Le Corbusier, Goussainville, J, 95190, France

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 - SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in the general application of Shopify. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our shop and its service providers.

For more information, please see the Shopify Terms of Use here or the Privacy Policy here.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them with for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction may be disclosed under the laws of the United States, including the Patriot Act.

Once you leave our store site or your transaction is processed through a payment gateway located in the United States, your information may be disclosed under U.S. law, including the Patriot Act.